Privacy Policy

1. Information We Collect

At SF Bay Signs, we collect information you provide directly to us, such as when you create an account, make a purchase, request a quote, or contact us for support. This may include your name, email address, phone number, billing and shipping addresses, and project details when you contact us or sign up for newsletters about our Berkeley sign services.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our sign fabrication services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with applicable law
• To protect the rights, property, and safety of SF Bay Signs, our customers, or others
• In connection with any merger, sale of company assets, or acquisition of all or a portion of our business

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information
• The right to opt-out of certain communications from us
• The right to complain to a data protection authority

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

8. Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

9. Contact Us

If you have any questions about this privacy policy regarding this policy or need information about our custom sign fabrication services, please contact our Berkeley team: